CONSUMER & SELLER POLICY CENTRE

Controlled rules. Clear publication status.

Only effective governed documents open as published policy. A draft, placeholder or typed reference is not represented as an approved company document.

DOCUMENT DIRECTORY

Know what is published before you rely on it.

Each document card clearly states whether an effective governed record currently exists.

PUBLISHED

ALP/LEGAL/DSA/2026/V1.0

Direct Seller Agreement

Effective 30 Sep 2026. Open the checksum-controlled public version below.

READ PUBLISHED DOCUMENT →

PUBLISHED

ALP/LEGAL/RRP/2026/V1.0

Return, Refund and Repurchase Policy

Effective 30 Sep 2026. Open the checksum-controlled public version below.

READ PUBLISHED DOCUMENT →

PUBLISHED

ALP/LEGAL/PRIVACY/2026/V1.0

Privacy and Personal Data Policy

Effective 30 Sep 2026. Open the checksum-controlled public version below.

READ PUBLISHED DOCUMENT →

PUBLISHED

ALP/COMPLIANCE/PCA/2026/MASTER-01

Product Claims Approval Master

Effective 30 Sep 2026. Open the checksum-controlled public version below.

READ PUBLISHED DOCUMENT →

Version control

Published documents are tied to their governed record and effective date.

Evidence retained

Signed execution evidence remains controlled by authorised company operations.

No silent substitution

A pending document cannot silently appear as an effective public policy.